Coverall North America

  • Receptionist/Administrative Assistant ENGLISH/SPANISH

    Job Locations US-FL-West Palm Beach
    ID
    2018-3169
    Job Code
    CNA-1
    Category
    Administration
  • Overview

    Upholding the values of innovation, accountability and integrity, Coverall has become one of the world’s leading commercial cleaning franchising companies with a worldwide network of more than 90 Support Centers and 9,000 franchise owners, servicing nearly 50,000 customers in more than 90 metropolitan areas. If you have a passion for achievement and a desire to grow, contact us about a career with Coverall and join in our success.

     

    We are seeking a Receptionist/ Administrative Specialist in our support center.     MUST BE BILINGUAL ENGLISH /SPANISH

     

    The  Administrative Assistant is accountable to the General Manager and Regional Administrative Manager for direction and fulfillment of all duties and responsibilities. The Regional Administrative Manager establishes communication with the General Manager regarding any deviation of the current GSC policies and integrity concerns.

    Responsibilities

    Responsibilities:

    1. Perform receptionist duties including answering telephones, greeting and acknowledging all visitors courteously and promptly. 

    2. Respond to customer problems by taking appropriate action including routing calls to the responsible parties. 

    3. Confirm and record appointments of General Manager Presentations in E-Animation (Company used software) to avoid conflicts of time and to ensure visitors are received in a timely manner. 

    4. Follow Global Support Center administrative guidelines, policies and procedures by generating and distributing information to Regional Administrative Manager and/or other various Global Support Departments.

    Other duties may include:

    1. Assisting General Manager with potential Franchise Prospect appointment setting.

    2. Assisting General Manager with correspondence as requested.

    3. Ordering and completing billing for Customer supplies.

    4. Ordering office supplies from GSC approved vendors.

    5. Completing Franchise Owner sales proposals within 24 hours. 

    6. Preparing New Customer files.

    7. Preparing New Franchise Owner files.

    8.Entering Customer closes into FranSys and Sales Logix database.

    9. Mail Distribution and filing Customer and Franchise documentation.

    10. Performing Customer Service duties if required.

    11. Preparation of Franchise monthly Statement packages & Franchise check disbursement.

    12. Completing Accounts Payable documentation following GSC procedures.

     

     

     

    Qualifications

    Requirements:

    Minimum education: High School Diploma or equivalent. 

    A certain degree of creativity and latitude is required. 

    Familiarity with standard concepts, practices and procedures within the administrative field.

    Strong customer service orientation.

     

     

    Like us on Facebook: https://www.facebook.com/coverallcareers

     

     

    All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability or protected veteran status.

               We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

    COVERALL  is an EO employer – M/F/Veteran/Disability

    ©2015 Coverall North America, Inc. Confidential Information.

     

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed