Coverall North America

  • Inside Sales Associate - Team Lead

    Job Locations US-CA-Fresno
    Job Code
    LGSA Team Lead
  • Overview

    Coverall is a worldwide leader in the commercial cleaning industry, dedicated to supporting over 8,000 independently owned and operated Coverall Franchised Businesses who service more than 40,000 customers in 90 markets. With over 30 years of innovation and expertise, we are proud to sell and market the Coverall brand and process. Coverall is dedicated to nurturing a collaborative, fun and high-performance culture that inspires the very best from its 500+ employees.



    Generating new business opportunities through outbound calling efforts, research and networking for the Coverall Health-Based Cleaning System sales team.

    Supports the Sales Manager in developing, motivating and guiding the Lead-Generating Sales Associate (LGSA) team to achieving their monthly, quarterly and annual goals. Provides leadership and ensures execution of productivity and revenue expectations for their team.



    • Perform outbound calls
    • Set qualified appointments for outside sales team
    • Research businesses that would benefit from Coverall’s Health-Based Cleaning System
    • Work with Sales Manager and/or General Manager to develop business opportunities in a geographic area
    • Monitor employee productivity and motivate them to reach daily goals
    • Manage and improve upon leads in the Customer Relationship Management (CRM)
    • Data mine the existing customer database
    • Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
    • Provide appropriate coaching and guidance for LGSAs to improve performance.
    • Monitor daily activity of each LGSA to ensure optimal levels of high quality lead generation activity is achieved.
    • Distribute leads, resolve issues, and onboard new LGSAs as needed.



    • Demonstrate ability to motivate and lead


    • Telemarketing experience
    • Research skills
    • Fluent in computer applications (Word, Excel, Outlook, CRM)
    • Relationship builder
    • Organized, Articulate and Creative
    • B2B sales experience
    • Strong work ethic, leads by example
    • Aggressive, financially driven and self-starter


    Salary + Commission

    • Comprehensive benefit package including medical, dental, disability, life, and 401K
    • Paid holidays and vacation, personal time off
    • Tuition assistance program
    • Training program
    • Career Ladder and advancement opportunities- Company policy of “promote from within


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